SUMMARY OF DUTIES
Responsible for driving the ambulance to transport the sick or injured persons to destination using knowledge and driving skills to avoid any detrimental to patients. Maintains the ambulance in good condition with scheduled inspections and checks. Possess the attitude to make patient care the primary concern.
MAIN DUTIES AND RESPONSIBILITIES:
Understands and carries out the duties and responsibilities in line with Vision and Mission Statements, Goals and Objectives that suit the scope of the hospital service.
Works shift duties as assigned by Medical Officer (MO), Nurse Manager(NM), Medical Assistant (MA) and State Registered Nurse (SRN) according to Operational hours.
Informs Nurse Manager when change occurs in circumstances that affect care standards.
Attends and participates in unit meetings, dialogue sessions and hospital activities.
Drives all company vehicles with care and courtesy upon instructions/authorisation by the head of services (NM).
Attends to ambulance calls as required and records the ambulance log book.
Assists in lifting and transferring patients from A&E service to specific wards or hospitals.
Assists nursing staff in handling restless, confused and aggressive patients.
Stand by for call duty during emergencies to run errands such as getting blood products, specimens or any other equipment from external.
Ensures First Aid boxes are well kept.
Fetches patients from home or accident site in an emergency or when instructed.
Responsible for the safety of the patient during travelling.
Inspects the vehicle and check gas, oil and water before departure.
Ensures that the wheelchairs and trolleys are available in front of the service to be used at all times.
Be dispatching personnel whenever needed.
Replace supplies and disposable items on ambulances
Keeps vehicle clean and orderly and only makes minor repairs if required.
HUMAN RESOURCE DEVELOPMENT:
Takes personal responsibility for own development and keeps up to date with change and growth by maintaining mandatory learning hours.
Attends services programs and strives to contribute towards own growth and development.
Participates in the orientation of new staff members
Maintains the record of personal leave and training attended.
Adheres to the assigned duty roster by Nurse Manager/ SRN. Responsible for the smooth running of the ambulance service.
Stay current with driver safety and first aid practices.
Drivers periodically take classes to keep their driving and first aid skills current.
POLICIES AND PROCEDURES:
Adheres to the hospital policies and procedures and nursing code of conduct.
Maintain confidentiality of the patient’s personal and medical history.
Ensure adherence to Prevention and Control of Infection.
Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.
Comply with local traffic regulations.
FACILITIES AND EQUIPMENT:
Ensures ambulance vehicle is undergoing regular service schedule and in good condition.
Checks regularly that all equipment in the ambulance is in good condition and reports to NM/SRN for necessary action accordingly when faulty.
Updates the mileage of all company vehicles via the vehicle log book and claims record.
Daily check and ensure that vehicles are properly cleaned and ready to be used at all times.
Record and keep the ambulance log book up to date
The medical gas and medical equipment must be checked daily and are in good condition
Ensure that the ambulance is serviced at the correct time.
SAFETY AND QUALITY IMPROVEMENT ACTIVITIES:
Fully receptive and supportive in the activities that contribute towards continuous improvement of hospital services, e.g. MSQH, Infection Control and Fire and Safety Program.
Participates in investigation and root cause analysis in any service incident, takes appropriate action and ensures completion of incident reports within the stipulated time frame.
DUTIES & RESPONSIBILITIES:
Carries out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994:-
a. To take reasonable care at work for the safety of yourself and other persons.
b. To co-operate with your employer or any other person in the discharge of any duty;
c. To wear or use any protective equipment or clothing the employer provides.
d. To comply with any instruction or measure on occupational safety and health.
Ensures compliance with Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety.
Ensures the policies on Patient and Family Rights are addressed at all times
Performs any other job-related duties not specified in this job description when assigned by superiors
EMPLOYEE SPECIFICATIONS & QUALIFICATIONS:
Minimum SPM Qualification
Valid Driving license ( D & preferably with GDL)
Able to write and communicate in Bahasa Malaysia and simple English language.
Knowledge of and proficiency in providing Basic Life support measures is preferable.
Driving experience, especially in the ambulance .
Familiar with the local road and area.
Caring, honest, a good team member and a responsible worker.
Willingness to work on scheduled hours, shifts, weekends, public holidays and anytime when called during an emergency.
Has good communication and interpersonal skills. Able to perform as a team member in nursing services in delivering the ambulance service.
Application Dateline : 31 December 2023